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No. 239:

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Typed up from handwritten notes by: Henning Makholm

The author writes:

Major Hamm is probably the last character anybody who knows me would suspect of being an author insertion, but in this particular matter I stand one hundred and freaking ten per cent behind him. I mean, it is one thing for a restaurant owner to decide he wants to pay his sales staff on commission instead of a regular wage, but why should I, the customer, be tasked with administering his bonus program?

Also, but completely unrelated, the accounting lady at my day job is a complete spoilsport about reimbursing travel expenses beyond the figure on the bill.